Purchased items will be shipped within 7-10 business days of the order, although most will ship within 3 to 4. Please allow up to 7-10 business days for delivery to arrive. If you still have no received your purchase after 3 weeks please notify firstname.lastname@example.org.
PRICES, SHIPPING AND HANDLING CHARGES:
All orders are shipped via USPS (First Class & Priority Mail for domestic and international). Rates are calculated through the USPS calculator. International customers are responsible for customs duties and/or brokerage fees in addition to shipping cost assessed during checkout.
If your tracking information states that your package was delivered and you have not received it you must contact USPS in regards to not receiving package and file a claim. DOPE KINGS will not be held responsible for lost or stolen packages that show as delivered and refunds will not be issued for these orders.
Priority Express 2 business days ( ships within 2 business days)
We offer expedited shipping on most, if not all, orders. We offer USPS Priority Express Shipping. This shipping method takes approximately 1-2 business days to arrive to your residence once shipped. These orders ship within 2 business days. So please allow up to 4 business days from order confirmation to receive.
ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES.
In the event of our sales team making an exception, our buyer will have 15 days from the date of delivery to cancel the purchase, return the products (in mint condition) and we can initiate the refund process upon receiving the merchandise. A 15% restocking fee will apply to the order and shipping is non-refundable. Claims may be escalated to a sales team specialist, if the sales team sees fit.
We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed.
We may change, move or delete portions of, or may add to, our Site from time to time.
Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
DOPE KINGS COMMUNICATIONS TO YOU
You agree that DOPE KINGS may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of DOPE KINGS’ products or services, or for such other purpose(s) as DOPE KINGS deems appropriate.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT DOPE KINGS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
From time to time there may be information on the site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your DOPE KINGS purchase you may return it with your invoice to any DOPE KINGS store or by mail. Please see our Return Policy.
You agree to defend, indemnify and hold DOPE KINGS harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.
Unless otherwise specified and except to the extent DOPE KINGS products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting DOPE KINGS’ products and services available in the United States and select foreign markets. This Site is controlled and operated by DOPE KINGS from its office in Orange County, California.
This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of California, County of Orange.
This Agreement is effective unless and until terminated by either you or DOPE KINGS. You may terminate this Agreement at any time. DOPE KINGS also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in DOPE KINGS’ sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or DOPE KINGS, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.
Effective Date: November 2017
What information do you collect from me?
Generally, we collect information that may personally identify you when you voluntarily:
- register an account on this Website,
- place an order,
- enter a contest or sweepstakes,
- respond to a survey or communication such as e-mail, or
- engage with another Website feature.
You may choose to create a personal account on our Website, which may require that you disclose certain personally identifiable information for identification, including a unique email address and demographic information (including, for example, ZIP code, age, sex, job industry, job title, and income).
Billing and Credit Card Information
In addition, our services comprise, generally, fashion retail and wholesale services. In order to enable payment by you to fulfill your orders, we may collect name, address, telephone number, email address, credit card information, and other billing information. This information will only be shared with third parties who facilitate completion of the purchase transaction, such as by fulfilling orders and processing credit card payments.
We will not disclose your billing and/or credit card information with other third parties unless required by law or a court order, or unless disclosure is required to address an issue implicated by the financial transaction. For instance, if you claim that your billing and/or credit card information was used to make a purchase you did not authorize, details about the transaction may be disclosed to law enforcement and any party we deem necessary to address the matter.
Gift Recipient Information
We may also collect information about gift recipients, including name, delivery address, phone number, and other information, so that may be may be able to fulfill any purchases made on their behalf. We do not use information we collect about gift recipients for marketing purposes.
Changes to Personally Identifiable Information
To change any personally identifiable information that you have shared with us, please access the “My Account” section of our Webpage. You may also contact us HERE
How is My Information Used?
The information we collect is used for a variety of purposes, such as:
- to enable your use of our Services, such as enabling you to make purchases of clothing and accessories we have listed for sale by processing your transactions;
- to perform statistical, demographic and marketing analyses of users of our Services to improve our relationship with our customers by personalizing your site experience where possible, allowing us to deliver the type of content and product offerings in which you are most interested;
- to improve our service to you in responding to any of your customer service requests;
- for product development purposes and to generally inform advertisers about the nature of our subscriber base to improve our relationship with our customers;
- to customize your experience by allowing advertising to be targeted to the users for whom such advertising is most pertinent; and
- to administer contests, promotions, surveys, and/or other site features.
We may contact you via email, telephone, text, paper mail, or other delivery method regarding the status and/or delivery of any products or services that you may have purchased through this Website.
Visitors to the Website who register an account or engage with other site features, such as marketing programs and “members only” content, will be given a choice whether they would like to be included on our email list and receive e-mail newsletters from us.
If you have opted-in to receive email newsletters from us, you may periodically receive communications including links to and information regarding sales, promotions, sweepstakes, and other information that we believe you may find interesting.
If you have not opted-in to receive email newsletters from us, you will not receive these e-mails.
How to Opt-Out of E-mail List
If you would no longer like to receive email newsletters from us, you can unsubscribe by selecting the unsubscribe link located at the bottom of any of our promotional emails.
How is My Information Stored?
We implement a variety of security measures in an effort to reasonably maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
What Information is Collected Through Technology and by Third-Parties?
As you browse through our website and place orders, we automatically collect and store the following non-personal, or anonymous information about your visit:
- the date and time you access our site;
- the pages you visit on our site;
- if You navigate to our site by clicking a link, the location of that link;
- the technical capabilities of the computer you use to access our site;
- the internet service provider You use to connect to our site (for example "companyX.com" if you have a commercial internet account, or "universityX.edu" if you connect from a university); and
- the IP address (a number automatically assigned to your computer whenever you are surfing the internet) from which you access our site.
We use this information, in the aggregate, to make our website more useful to visitors — to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website's overall security.
Cookies, Beacons, Local Storage and Other Similar Technologies
You may choose to have your computer warn you each time a cookie is being sent, or you may even choose to turn off all cookies through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look to your browser Help menu to learn the correct way to modify your cookies. Do note, that if you turn cookies off, you may lose access to many features that make your experience on our website more efficient, and some of our services will not function properly. If you turn cookies off and are unable to place an order online through our website, you may still place orders over the telephone by contacting customer service.
We do not respond to browser-based "do not track" signals.
We may transmit non-personally identifiable website usage information to third parties in order to show you advertising for DOPE KINGS when you visit other sites.
Analytics, Log Files and Reading History
We gather certain information automatically and store it in log files. This information may include IP addresses, browser type, operating system and other usage information about the use of our Services, including a history of the pages you view.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, including customized recommendations, advertising, to improve marketing, and to track access and use of our Services across the devices that you may use to access our Services.
We have hired third parties to provide us information, reports and analysis about the usage, browsing patterns of our users. They may independently record the type of device and operating system you are using, general location information, as well as events that occur on our Website, such as how often you use our Website.
Which Third-party Persons/Entities is My Personally Identifiable Information Shared With?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include dopekings.myshopify.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
We may also include links to third party websites on our Website in an attempt to provide you with increased value. These linked websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including whether a specific link works).
Disclosure by Necessity
We may occasionally access, preserve, and/or disclose personal information as required by law, for example, to comply with a court order or subpoena or we have a good faith belief that such action is necessary to:
- comply with the law or with legal process;
- protect and defend our rights and property;
- protect against misuse or unauthorized use of our Services; or
- protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).
As we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company, or be bought by another company. In such transactions, personal information may be among the transferred assets.
Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Website, your personal information may be transferred outside of your country of use and/or residence.
When your account becomes inactive, your information may remain in our computers, electronic databases, and archives, and may not be reasonably capable of expungement.
Additionally, DOPE KINGS reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
- Potential fraudulent or criminal activity.
COPPA Compliance. We do not knowingly collect or store any personal information about children under the age of 13.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please feel free to contact us at email@example.com with any comments and/or concerns regarding this policy.